World Happiness Academy · Legal
Programme closure and teach-out policy
Purpose
This policy protects learners if a programme is discontinued or the Academy ceases to operate.
Notice
The Academy notifies enrolled learners and ICF in writing at least 90 days before a programme closes, or as soon as possible if closure is unplanned.
Teach-out
Learners already enrolled may complete their programme with the Academy, including live sessions, observed coaching, mentor coaching and assessment, within 12 months of the notice.
Transfer
Where the Academy cannot complete delivery, it helps learners transfer to another ICF-accredited provider and supplies a transcript of hours completed, observed sessions and mentor coaching hours.
Refunds
Learners who neither complete nor transfer receive a refund of fees paid for hours not delivered, within 30 days of their request.
Records
Learner records (attendance, assessments, mentor coaching documentation, certificates) are kept for at least 7 years. The World Happiness Foundation acts as custodian and answers verification requests from learners and ICF.
Review
The Head Coach reviews this policy every year.