World Happiness Academy · Legal
Learner complaints policy
How to raise a concern
Write to the Academy contact below, describing the concern, the programme and any dates involved.
Acknowledgement
We acknowledge your concern within 5 working days.
Response
We send you a written response within 30 days.
Fair review
Where possible, your concern is reviewed by someone who was not involved in the matter.
Ethics concerns and ICF
Concerns about ethics in an ICF-accredited programme may also be raised with ICF through its Ethical Conduct Review process.